I imported the template, but it’s not loading on my website, what’s the problem?

This can happen for various reasons, it may be a caching issue if you are using some of the caching plugins, or it may be some plugin incompatibility.

Please check Thrive's official support site where a lot of the issues are already mentioned:

• https://thrivethemes.com/thrive-knowledge-base/

If nothing you have tried works contact us and we'll try to find a solution for you.