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Updated on 26 May, 2023

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TLF Elementor

Account
Custom design service
Other
Templates
Troubleshooting
Licensing
- What’s the difference between Personal and Agency license?
Are there any complete funnels or websites available?
Can I use your templates on the free version of Elementor plugin?
Are these WordPress themes?
Are you related to the Elementor company?
Are your templates optimized for mobile and tablet devices?
Can I get a discount?
Can I pay monthly instead of yearly?
Can I see some references of your custom design work?
Do I need Elementor Pro or can I use this templates on just Elementor?
Do I need to give you FTP access to my server?
Do I need to give you WordPress admin access to my website?
Do you accept payments via credit cards or just PayPal?
Do you have an affiliate program?
Do you offer a refund?
Do you really offer unlimited revisions?
How can I buy all your templates at once?
How can I cancel my subscription?
How can I change my password?
How do I install (import) Elementor Pro template on my website?
How long does it take for you to design my page?
How to connect a popup navigation with an icon
How to remove header and footer when importing the template?
I bought the membership pack, where can I download my templates? Can I download all templates at once?
I can’t log in, how can I reset my password?
I have more questions, how to contact you?
I imported the template, but it’s not loading on my website, what’s the problem?
I need a custom designed page, can you make it for me?
I purchased a template but didn’t make an account, haven’t got an email with the download link either, where is my template?
I purchased a template but didn't get it, what should I do?
I tried purchasing your templates or the membership but can’t pay, PayPal say my payment is pending or declined, what should I do?
I want to change text / link / image / background / video / etc. on the template, how can I do that?
Is Elementor / Elementor Pro the right page builder for me?
I've sent you a message but didn't get a reply, when will I hear back fro you?
My template is showing differently on my website, compared to your template demo, why is that?
What do I need to be able to use these templates on my website?
What happens with my templates after my membership expires?
What’s the difference between Personal and Agency license?
When I try to install the template I get an error saying the CSS file is missing / can’t be found, what should I do?
When will new templates be released?
Where can I download / how can I find the templates I just bought?
Which theme do you recommend to use with your templates?
Will you make the page for me on your site or on my own?

TLF Thrive Architect

Templates
Custom design service
Account
Troubleshooting
Other
Licensing
- What’s the difference between Personal and Agency license?
Are there any complete funnels or websites available?
Are these WordPress themes?
Are you related to the Thrive Themes company?
Are your templates optimized for mobile and tablet devices?
Can I get a discount?
Can I pay monthly instead of yearly?
Can I see some references of your custom design work?
Do I need to give you FTP access to my server?
Do I need to give you WordPress admin access to my website?
Do you accept payments via credit cards or just PayPal?
Do you have an affiliate program?
Do you really offer unlimited revisions?
How can I buy all your templates at once?
How can I cancel my subscription?
How can I change my password?
How do I install (import) Thrive Architect template on my website?
How long does it take for you to design my page?
I bought the membership pack, where can I download my templates? Can I download all templates at once?
I imported the template, but it’s not loading on my website, what’s the problem?
I need a custom designed page, can you make it for me?
I purchased a template but didn’t make an account, haven’t got an email with the download link either, where is my template?
I purchased a template but didn't get it, what should I do?
I tried purchasing your templates or the membership but can’t pay, PayPal say my payment is pending or declined, what should I do?
I want to change text / link / image / background / video / etc. on the template, how can I do that?
Is Thrive Architect the right page builder for me?
I've sent you a message but didn't get a reply, when will I hear back fro you?
My template is showing differently on my website, compared to your template demo, why is that?
What happens with my templates after my membership expires?
What’s the difference between Personal and Agency license?
When I try to install the template I get an error saying the CSS file is missing / can’t be found, what should I do?
When will new templates be released?
Where can I download / how can I find the templates I just bought?
Which theme do you recommend to use with your templates?
Will you design the page for me on your site or on my own?

TLF ClickFunnels

Account
Do you accept payments via credit cards or just PayPal?
How can I cancel my subscription?
How can I change my password?
I can’t log in, how can I reset my password?
I have more questions, how to contact you?
I purchased a funnel but didn’t make an account, haven’t got an email with the download link either, where is my template?
What happens with my funnel after my membership expires?
Where can I download / how can I find the funnels I just bought?

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