I've sent you a message but didn't get a reply, when will I hear back fro you?

We try our best to reply to all inquiries within a couple of hours, but it can take up to 24h before you get an answer from us.

If we are live on our live chat you will get your answer instantly.

On weekends we don't officially work but even then we sometimes answer to your questions, if you don't hear from us please be patient until Monday.

We are also located in Croatia, Europe. Depending on where you are in the world your message can come to us in the nighttime and that may be the reason why we are not replying right away.

Thank you for your patience and understanding.

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